Refund Policy
Refund Policy
At Sacra, we take pride in the quality and craftsmanship of our jewelry. Please review our refund policy carefully:
1. No Change of Mind Returns
- Due to the nature of our products, we do not accept returns or exchanges for change of mind. Please ensure your selection is final before completing your purchase.
2. Damaged or Defective Items
- If your item arrives damaged or defective, we will gladly replace or refund it.
- To qualify for a refund or replacement:
- Contact us at [insert email address] within 7 days of receiving your order.
- Provide proof of the issue (e.g., clear photos of the damage).
3. Refund Process
- Approved refunds will be issued to your original payment method. Please allow 5-10 business days for the funds to appear in your account.
4. Non-Refundable Items
- Shipping fees are non-refundable.
- Items that show signs of wear and tear or damage caused by misuse are not eligible for refund or replacement.
CONTACT
Sacrajewellery@gmail.com