Shipping
1. Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- During high-demand periods, processing may take up to 5 business days.
2. Shipping Time and Cost
- Free Standard Shipping: Available on all orders over $100.
- Standard shipping delivery times vary by location:
- USA: 7-18 business days
- Canada: 7–18 business days
- Europe: 7–18 business days
- Rest of the World: 7-18 business days
- Shipping costs for orders under $100 will be calculated at checkout.
3. Tracking Information
- Once your order is shipped, you will receive a confirmation email with tracking details.
- Please allow up to 48 hours for the tracking information to update.
4. Delays
- While we strive for timely deliveries, unforeseen delays (e.g., customs or carrier issues) may occur. We appreciate your patience and understanding.
5. Shipping Address
- Ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
6. Customs and Import Fees
- International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us at Sacrajewellery@gmail.com within 7 days of delivery. We will work with you to resolve the issue.